Contact Us

At PrettyPaws Shop, we believe every pet deserves the best — and so do their owners! Whether you're looking for more information about our products, need help with your order, or want personalized recommendations for your furry friend, our friendly team is here for you.

We’re committed to providing fast, helpful, and caring customer service, because we know how important your pets are to you.

📨 Get in Touch

You can reach us through any of the following channels:

📧 Email Support

For all inquiries, order updates, or general questions, email us at:
info@prettypawsshop.com
We aim to respond within 24 hours (excluding weekends and holidays).

📱 Phone / WhatsApp

Prefer to talk to a human? Call or message us directly:
+971 566139016
Available Sunday to Friday, 9:00 AM – 7:00 PM (UAE time)

📍 Visit or Mail Us

PrettyPaws Shop
Dubai, United Arab Emirates

Note: We are an online-based store. Visits are by appointment only.

💬 Connect on Social Media

We’re always active and ready to chat! Follow us, send a DM, or tag us with your happy pet moments:

• Instagram: @prettypawsshop

• Facebook: PrettyPaws Shop

• TikTok: @prettypawsshop

🐾 Common Reasons to Contact Us

• Questions about our products (size, materials, usage)

• Help placing or tracking an order

• Issues with delivery or damaged items

• Returns, refunds, or exchanges

• Wholesale or partnership inquiries

• Custom pet gift or bundle requests

🐶 We’re Here for You

Your satisfaction and your pet’s happiness are our top priorities. No question is too small, and no concern goes unanswered. At PrettyPaws, we treat your pets like family — because they are.

Let’s keep tails wagging and purrs coming!
We can’t wait to hear from you.